Service and Maintenance

services / service and maintenance

Service and Maintenance

Service and maintenance is the backbone of Hallmark Fire and has provided a solid foundation for the growth of the business. Hallmark fire can service and maintain a range of fire and voice systems, gas extinguishing systems, sprinklers, portable extinguishers, dry risers, wet risers and associated systems regardless of the manufacturer.

It would be difficult to identify any other system that operates continually, whilst almost unnoticed, and yet, at any moment could be expected to play a vital role in the protection of life, property and equipment. A Hallmark Fire maintenance contract will provide complete peace of mind for your vital fire systems at a competitive rate.

In line with our ISO9001 quality standards, all maintenance is carried out in accordance with strict procedure. Updates to BS5839-1 have introduced many new requirement and our procedures and paperwork have been updated as a result, all our engineers have undergone thorough training. Clients receive comprehensive paperwork and reports detailing all work carried out. It is this customer focus, expertise and attention to detail which is the hallmark of the company's success.

In addition to scheduled quarterly or bi-annual visits, Hallmark Fire operates a 24 hour emergency call out service, 365 days a year, for all its clients. For additional peace of mind, we specialise in installing BT redcare to provide a secure, monitored link to our nominated alarm receiving centre.

All our engineers are fully trained professionals, well-versed in the corporate culture of quality and customer service. Their combined field experience and electrical/electronic or mechanical backgrounds have created a detailed pool of knowledge that covers an extensive range of equipment, both old and new.